Private arbitration remains the primary dispute resolution mechanism for most Coinbase users, prompting ongoing concern among consumer advocates. While arbitration is often described as efficient, critics argue that it can disadvantage individual users who lack procedural experience.
Coinbase appears repeatedly in arbitration proceedings, while most consumers participate only once. This repeat-player dynamic has drawn scrutiny, particularly regarding arbitrator familiarity, procedural discretion, and limited discovery rights.
As cryptocurrency adoption grows, the use of mandatory arbitration clauses continues to shape how disputes are resolved. Consumer awareness of these structures remains limited, underscoring the importance of education before disputes arise.
